Anodot Microsoft Teams integration

This article describes how to integrate Anodot and Microsoft Teams, and includes:

• Sending Alerts from Anodot to a Microsoft Team
• Defining a Microsoft Teams instance in Anodot
• Setting the Channel as the Recipient in an Alert
• Microsoft Teams Alert Example

Sending Alerts from Anodot to a Microsoft Team

To send alerts from Anodot to an MS Team:

1. In MS Teams:

a. Choose the relevant channel within MS Teams.
b. Create an incoming webhook integration.
c. Copy the URL to be used for this channel.

2. In Anodot:

a. Create a new MS Teams channel instance. See Defining a Microsoft Teams instance in Anodot.
b. Use the MS Teams webhook URL you created in MS Teams.
c. Set the channel as the recipient of alerts. See Setting the Channel as the Recipient in an Alert.

When an event is triggered:

• A webhook is sent by Anodot to the defined URL.
• The webhook is received within MS Teams and is processed.

Defining a Microsoft Teams instance in Anodot

1. Login to Anodot as an Admin user.
2. From the Anodot Navigation Panel, click INTEGRATIONS > Channels. The Channels page is displayed.
   
   
   
   
3. Click New to create a new channel and in the displayed popup, select MS Teams Instance.
4. In the New MS Teams Instance screen, define the following:
   • Enter an Anodot Channel name.
   • Copy the MS Teams webhook URL you created in Sending Alerts from Anodot to a Microsoft Team.
   • Choose a Time Zone. The Alert information will be displayed according to this time zone. 
     
     
5. Click Test Connection to test the channel connection, and then click Save.

Setting the Channel as the Recipient in an Alert

1. From the Anodot Navigation Panel, select MANAGEMENT > Alerts.
2. Hover over the required alert, and click Edit. You can also set the channel when defining a new alert. see Creating New Alerts.
   
   Note that you can also select multiple alerts, as described in Linking the Channel to Multiple Alerts.
   
   
   
   
3. In the Info & Recipients section of the alert, click the Select box to define who will receive the alerts. In the displayed popup, as shown below, choose the specific MS Teams Instance which maps to the MS Teams service. Repeat the process to add multiple services.
   
   
   

Linking the Channel to Multiple Alerts

1. From the main Navigation Panel, select MANAGEMENT > Alerts.
   
2. Hover over the required alerts, and select the checkbox to the left of each alert, as indicated below.
   
   
   
3. In the bulk operations toolbar at the bottom of the screen, click Recipients.
4. Select the MS Teams channel you want to link to and click Apply.

Microsoft Teams Alert Example