Anodot Microsoft Teams (Workflow App) integration

This article describes how to integrate Anodot and Microsoft Teams, and includes:

• Sending Alerts from Anodot to a Microsoft Team
• Defining a Microsoft Teams channel in Anodot
• Microsoft Teams Alert Example

Note: To set the Microsoft Teams channel as the recipient when creating/editing alerts, see the instructions here.

Sending Alerts from Anodot to a Microsoft Team

To send alerts from Anodot to an Microsoft Team:

1. In Microsoft Teams:

a. Choose the relevant channel within Microsoft Teams.
b. Create an incoming workflow integration.
c. Copy the URL to be used for this channel. See example in the image below.

2. In Anodot:

a. Create a new Microsoft Teams channel instance. See Defining a Microsoft Teams channel in Anodot.
b. Use the Microsoft Teams URL you created in Microsoft Teams.
c. Set the channel as the recipient of alerts. See Setting the Channel as the Recipient in an Alert.

When an alert is triggered:

• A webhook is sent by Anodot to the defined URL.
• The webhook is received within Microsoft Teams and is processed.

Defining a Microsoft Teams channel in Anodot

1. Login to Anodot as an Admin user.
2. From the Anodot Navigation Panel, click Integrations > Channels. The Channels page is displayed.
3. In the top right corner, click + New Channel, and select MS Teams (Workflow).
   
   
4. In the New MS Teams Channel dialog, define the following:
   • • Enter an Anodot Channel Name.
     • Copy the Microsoft Teams URL you created in Sending Alerts from Anodot to a Microsoft Team.
     • Choose a Time Zone. The Alert information will be displayed according to this time zone. 
     • Select the Ungroup metrics in alert checkbox if you want to split the trigger at the metric level, so that each metric can be managed separately (for example, an alert with 50 metrics will be separated into 50 separate Microsoft Teams webhooks, creating 50 MS Team messages). This is especially relevant when different users in your organization are responsible for different regions, departments and so on.
     • If the RBAC feature is enabled in your account, define the Access Settings: 
       • • Select Everyone if you want all registered Anodot users to have access to the data in this channel. In the Add Members dropdown list, select members already registered in Anodot. You can also add email addresses; use a comma-separated list of email addresses.
         • Select Selected Groups if you want to restrict access to the data in this channel to specific groups. In the displayed Who can access dropdown list, select the relevant groups.  
           
           
5. Click Test Connection to test the channel connection, and then click Create Channel.

Microsoft Teams Alert Example