- What is Alert assignment?
- How to use Alert assignment
- Manual assigment
- Automatic assignment
- Filtering assigned Alerts
- Assignment via REST API
What is Alert assignment?
You can assign an alert trigger to a user or a group of users, so that, once assigned, the user(s) will receive alert notifications for the specific alert. The notifications will inform the user of triggered anomalies, which the user can then investigate and analyze further.
Note: creating user groups in your organization promotes collaboration, accountability, and resilience. By assigning alerts to groups rather than individuals, you ensure there is always coverage—no single user becomes a point of failure. Groups also help teams take ownership of alerts collectively, improving responsiveness and transparency. Once new users and groups are created, you can set alert ownership to a specific user or group. For more information on how to work with groups, see Managing Users and Groups.
-
-
Regular users can be assigned to alerts that are owned by groups they belong to.
-
Admin users can be assigned to any alert trigger (regardless of alert ownership).
-
How to use Alert assignment
You can assign alerts to users or groups of users in one of two ways, manually or automatically.
Manual assignment
You can manually assign a specific alert trigger to any individual user, as required. This is done as follows:
1. From the Navigation Panel, click Alerts Console. In the Assignee column, the current assigned user is shown.
2. To assign a user, hover over the alert row, click on the user icon and select the relevant user.
3. The user is immediately assigned to the alert and an email notification is sent to the user, informing of the assignment:
4. To remove the assigned user, hover over the user icon and click the X icon, as shown below. An email notification is immediately sent to the user, informing of the unassignment.
Automatic assignment
During the creation/editing of an alert, you can automatically assign the alert to a group. The members of the selected group will be assigned the alert on a round-robin basis; this round-robin process is arbitrary within the group members. Note that you can change the assigned user/group manually, as described above.
- From the Alert Console or Alerts Management pages, click + New Alerts (located in the top right corner). The Create New Alert screen is displayed.
- Select the relevant Alert Type (Anomaly (selected by default), Static, or No Data), define your alert metrics, and then define the relevant alert conditions.
-
In the Info & Recipients section, click + Assignment Group to assign the alert to a group. The alert is assigned automatically to the group members, on a round-robin basis.
- Click Create Alert to implement your settings.
Filtering assigned Alerts
In the Alert Console, you can also filter the displayed list of alerts by using the Assignee filter to pinpoint alerts assigned to a specific user or group.
