When creating or editing an alert, you can assign the alert to users in one of two ways, manually or automatically. Once assigned, the relevant user(s) will receive alert notifications for the specific alert.
Note: In order to enable this functionality, contact your Anodot CSM.
Manually assigning alerts: You can manually assign an alert to any individual user, as required. This is done from the Alert Console (as described here); click in the Assignee column and then search for the relevant group or user in the displayed list. A notification is automatically sent to the assignee(s).
Automatic assignment of alerts: During the creation/editing of an alert, you can automatically assign the alert to a group. The members of the selected group will be assigned the alert on a round-robin basis; this round-robin process is arbitrary within the group members. Note that you can change the assigned user/group manually, as described above. For more information about working with groups, see Managing Users and Groups.